We provide cover, so you’re never left without support or emergency back-up
Priority call logging and response.
Emergency service whenever there is a risk of business communication failure.
Non-critical out of hours faults are logged and given priority the next working day.
90% of our fault repairs are successfully resolved first call, over the phone
All system faults are logged 24 hours a day, 7 days a week and supported subject to the appropriate SLA agreement.
HOT STANDBY we will maintain an up to date copy of your systems configuration, should the worst happen a replacement unit will be will be immediately dispatched to your site, putting you back in service within minutes of the engineer arriving.
At Storm we build in this capacity and capability, using tried and tested software installed on specifically designed rugged hardware that can more than withstand the demanding environment of a Taxi company.
We make it easy to manage your telecommunication service. BT can provide your monthly bill on paper, online or by email together with a range of analysis tools so you can understand your call profile.